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Froggy Jumps
Froggy Jumps

Mercadeo de servicios

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Mercadeo de servicios

Froggy Jumps

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About this activity

Sistema de mercadeo de servicios y la gestión de la participación del cliente

Created by

Hector Vargas
Hector Vargas
Costa Rica

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Mercadeo de servicios
 

Froggy Jumps

Mercadeo de serviciosOnline version

Sistema de mercadeo de servicios y la gestión de la participación del cliente

by Hector Vargas
1

¿Cuál es el principal objetivo de la gestión de la participación del cliente?

2

¿Qué canal NO se utiliza comúnmente para fomentar la participación activa del cliente?

3

¿Cuál de estas prácticas refleja mejor la colaboración continua con el cliente?

4

¿Cual de las siguientes empresas se expuso como ejemplo sobre “La gestión de la participación del cliente”?

5

¿Qué caracteriza al mercadeo de servicios?

6

¿Cuál de las siguientes NO es una característica del mercadeo de servicios?

7

¿Qué busca el cliente más allá del precio en el enfoque de las 4C?

8

¿Cuál es una estrategia común en el mercadeo de servicios hoy en día?

 
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