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Gestión por procesos: Verdadero o Falso

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Gestión por procesos: Verdadero o Falso

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Quiz de gestión por procesos: ¿verdadero o falso?

Created by

José Daniel Ortega Blanco
José Daniel Ortega Blanco
Peru

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Gestión por procesos: Verdadero o Falso
 

Gestión por procesos: Verdadero o FalsoOnline version

Quiz de gestión por procesos: ¿verdadero o falso?

by José Daniel Ortega Blanco
1

La mejora continua se apoya en ciclos PDCA (Plan-Do-Check-Act).

2

La estandarización elimina la necesidad de revisión de procesos.

3

La orientación al cliente es central en la gestión por procesos.

4

Todos los procesos deben tener exactamente la misma duración en un año.

5

Es importante asignar un responsable de procesos con autoridad para cambios relevantes.

6

La gestión por procesos es lo mismo que gestionar tareas individuales sin considerar flujos.

7

La gestión por procesos no requiere documentación de los procesos.

8

El mapeo de procesos se realiza solo al inicio y nunca se actualiza.

9

La identificación de KPIs facilita la toma de decisiones y la supervisión del rendimiento.

10

La gestión por procesos se basa en identificar, mapear y gestionar procesos clave.

 
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