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Froggy Jumps
Froggy Jumps

Manejo de Conflictos con clientes

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Manejo de Conflictos con clientes

Froggy Jumps

Played 132 %Accuracy 80 Average time 01:55
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About this activity

Escoge la opción correcta para el manejo de quejas, reclamos y sugerencias con los clientes

Created by

Evelin Miranda
Evelin Miranda
Ecuador

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Manejo de Conflictos con clientes
 

Froggy Jumps

Manejo de Conflictos con clientesOnline version

Escoge la opción correcta para el manejo de quejas, reclamos y sugerencias con los clientes

by Evelin Miranda
1

"El producto que compré llegó con una pieza rota. Necesito una solución."

2

Un cliente se acerca muy molesto porque lleva esperando 30 minutos.

3

Cliente: "No estoy conforme con la atención recibida." Respuesta del asesor: "Eso no es mi problema, hable con otro."

4

Una persona sugiere agregar una línea de atención por WhatsApp

5

Buenas tardes, será que me puede atender por favor?

 
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