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Desafío BPM: preguntas Sí/No rápidas

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Desafío BPM: preguntas Sí/No rápidas

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Played 50 %Accuracy 23 Average time 00:43
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About this activity

Reta tu conocimiento de BPM con estas preguntas Sí/No.

Created by

José Daniel Ortega Blanco
José Daniel Ortega Blanco
Peru

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Desafío BPM: preguntas Sí/No rápidas
 

Desafío BPM: preguntas Sí/No rápidasOnline version

Reta tu conocimiento de BPM con estas preguntas Sí/No.

by José Daniel Ortega Blanco
1

Los diagramas de flujo no ayudan a identificar cuellos de botella.

2

El alinear procesos con objetivos estratégicos es un objetivo clave de BPM.

3

BPM implica medir el rendimiento mediante indicadores como tiempos de ciclo y rendimiento de procesos.

4

Modelar procesos ayuda a identificar redundancias y cuellos de botella.

5

La mejora continua suele basarse en el ciclo PDCA (Plan-Do-Check-Act).

6

La automatización en BPM siempre reemplaza personas por completo.

7

Los KPI en BPM suelen ignorar el tiempo de ciclo.

8

La gestión por procesos no considera la experiencia del cliente.

9

La gestión por procesos se centra en optimizar flujos de trabajo a través de procesos bien definidos.

10

Una vez definidos, los procesos no deben modificarse para evitar cambios.

 
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