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Quiz: Gestión de la Calidad Total

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Quiz: Gestión de la Calidad Total

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Descubre conceptos clave de la Calidad Total.

Created by

Natali Freire
Natali Freire
Ecuador

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Quiz: Gestión de la Calidad Total
 

Quiz: Gestión de la Calidad TotalOnline version

Descubre conceptos clave de la Calidad Total.

by Natali Freire
1

La Calidad Total busca únicamente detectar errores en los productos antes de que lleguen al cliente.

2

En la Calidad Total, la responsabilidad de la calidad recae en toda la organización, no solo en el área de control.

3

La satisfacción del cliente es el eje central de la Administración de la Calidad Total.

4

El concepto de Calidad Total nació en Japón después de la Segunda Guerra Mundial, impulsado por pensadores como Deming y Juran.

5

La Calidad Total rechaza la mejora continua, ya que se enfoca únicamente en mantener estándares establecidos.

 
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