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Normas de calidad e indicadores

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Juego Tatiana y Alison

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Colombia

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Normas de calidad e indicadores
 

Normas de calidad e indicadoresOnline version

Juego Tatiana y Alison

by Tatiana Caicedo
1

La norma ISO 9001:2015 enfatiza enfoque basado en riesgos.

2

La norma ISO 9001 exige auditorías anuales obligatorias para todas las empresas, sin excepción.

3

La norma ISO 9001 establece requisitos para un sistema de gestión de la calidad.

4

EFQM es una norma de calidad ISO.

5

La mejora continua se logra únicamente aumentando la producción sin revisar procesos.

6

La evaluación de proveedores puede formar parte de los indicadores de calidad.

7

El ciclo PDCA (Plan-Do-Check-Act) se utiliza para la mejora continua.

8

Un KPI siempre debe tener un valor negativo para ser válido.

9

Los indicadores de gestión suelen expresarse como KPIs (Key Performance Indicators).

10

La ISO 14001 es una norma de gestión de calidad centrada en la seguridad vial.

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