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Froggy Jumps
Froggy Jumps

Juego: Servicio y Atención al Cliente

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Juego: Servicio y Atención al Cliente

Froggy Jumps

Played 33
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About this activity

Reta tus conocimientos sobre clientes y CRM

Created by

Zoraida Martin
Zoraida Martin
Colombia

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Juego: Servicio y Atención al Cliente
 

Froggy Jumps

Juego: Servicio y Atención al ClienteOnline version

Reta tus conocimientos sobre clientes y CRM

by Zoraida Martin
1

¿Qué es un cliente en un negocio?

2

¿Qué tipo de cliente compra por precio?

3

¿Qué es la clasificación de clientes?

4

¿Qué implica la calidad del servicio?

5

¿Qué define el servicio al cliente?

6

¿Qué es la atención al cliente?

7

¿Cuál es una estrategia de fidelización?

8

¿Para qué sirve un CRM?

9

¿Qué indica un cliente potencial?

10

¿Qué acción fortalece la fidelización?

 
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