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Crossword Puzzle
Crossword Puzzle

Philip B. Crosby

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Philip B. Crosby
 

Crossword Puzzle

Philip B. CrosbyOnline version

Crucigrama

by Eduardo Nava
1

¿Cuál es el principio que promueve la realización correcta de las actividades ?

2

¿Qué principio es una guía estructurada para la mejora continua de la calidad ?

3

¿Qué principio es más eficiente y rentable previniendo errores?

4

¿Cómo se llama el paso que te ayuda a apreciar y reconocer el esfuerzo de quienes participan en el programa?

5

¿Cómo se llama el paso que te ayuda a tomar medidas formales para corregir los problemas identificados?

6

Es el grado en que un conjunto de características inherentes a un producto o servicio satisface las necesidades o expectativas del cliente

7

Principio que menciona que la calidad es una inversión que genera beneficios económicos al reducir costos de trabajo, inspección y fallas

8

Principio que dice "La calidad se define como el cumplimiento de las especificaciones y necesidades del cliente"

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