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Despedida y Feedback en Recepción

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Cuestionario breve de despedida y retroalimentación

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Dominican Republic

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Despedida y Feedback en Recepción
 

Despedida y Feedback en RecepciónOnline version

Cuestionario breve de despedida y retroalimentación

by Dioneisy Martinez
1

La encuesta de satisfacción se realiza automáticamente sin intervención del personal.

2

Se evita cualquier contacto visual durante la despedida para no incomodar.

3

Se despide con un tono cordial y personalizado al salir.

4

Se registra la retroalimentación para mejoras del servicio.

5

Las quejas del cliente se envían directamente al personal de limpieza.

6

Se invita al cliente a completar una encuesta de satisfacción.

7

La retroalimentación solo se recopila si el cliente solicita un recibo adicional.

8

La recepcionista agradece al cliente por su visita.

9

Se oculta la opinión negativa del cliente para no afectar la reputación.

10

Se pregunta al cliente si quedó satisfecho con la atención recibida.

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