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Corporate Hospitality

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Corporate Hospitality

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Created by

VICTOR Mon
VICTOR Mon
Mexico

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Corporate Hospitality
 

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Corporate HospitalityOnline version

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by VICTOR Mon
1

1 . Check - In / Check - Out
These are terms commonly used in the hotel industry . Check - in refers to the process of a guest their at a hotel , while check - out refers to the process of the bill and the hotel .

2 . Concierge
A concierge is a hotel staff member who assists guests with various services , such as booking reservations , arranging transportation , providing local , and fulfilling special requests . The role requires excellent and organizational skills .

3 . RevPAR ( Revenue Per Available Room )
RevPAR is a key performance metric used in the hotel industry to a hotel ? s ability to generate revenue . It ? s calculated by dividing the total room revenue by the number of available .

4 . POS ( Point of Sale )
A POS system processes sales transactions , such as food and orders in restaurants or hotel services . It tracks sales , inventory , and manages financial .

2

5 . Banquet
In the context of hospitality , a banquet refers to a large formal or event , often held in a hotel or conference center . staff are responsible for coordinating the event , setting up tables , serving food , and everything runs smoothly .

6 . Up - Selling
Up - selling is a sales technique where employees encourage customers to higher - end products or services . For example , hotel staff might offer guests a room upgrade or recommend a fine - dining experience . This technique effectively boosts revenue while enhancing the guest experience .

7 . Housekeeping
Housekeeping refers to the in hotels responsible for and maintaining guest rooms , public areas , and other facilities .

3

8 . Turn - Down Service
Turn - down service is a special service provided in hotels , usually in the evening , where the housekeeping staff prepares the guest room for the night . This can include closing curtains , dimming lights , and preparing the bed . It ? s a touch that can elevate a guest ? s .

9 . Catering
Catering provides food and beverage services for , conferences , and special occasions . Hotels , restaurants , and event planning companies offer catering in the hospitality industry .

10 . Occupancy Rate
The occupancy rate is the of available rooms that are occupied in a hotel over given period . It ? s an important indicator of a hotel ? s and is used to evaluate how well the hotel is attracting guests .

 
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