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Resolver Conflictos

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Resolver Conflictos

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About this activity

Desafía tu comprensión sobre resolver conflictos.

Created by

Martinez Marcial Dulce Michelle
Martinez Marcial Dulce Michelle
Mexico

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Resolver Conflictos
 

Resolver ConflictosOnline version

Desafía tu comprensión sobre resolver conflictos.

by Martinez Marcial Dulce Michelle
1

La mejor solución es ignorar el conflicto y esperar que desaparezca.

2

La mediación consiste en castigar a quien cometió el error para corregir la conducta.

3

Expresar emociones con respeto facilita la comunicación.

4

Se puede practicar la empatía para comprender cómo se siente la otra persona.

5

Fijar acuerdos claros entre las partes ayuda a evitar malentendidos.

6

La escucha activa implica prestar atención, para entender al otro.

7

Una vez que se llega a un acuerdo, no es necesario revisarlo.

8

Para resolver un conflicto siempre se debe ganar sin escuchar a la otra persona.

9

La mediación es cuando un tercero neutral facilita la conversación.

10

Pedir explicaciones cortas sin escuchar al otro ayuda a resolver más rápido.

 
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