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L/S Common Questions Refresher

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If you wish, you can download a demo game here and test its integration:

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L/S Common Questions Refresher

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About this activity

Quick refresher with some common L/S questions.

Created by

Tammi
Tammi
United States

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L/S Common Questions Refresher
 

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L/S Common Questions RefresherOnline version

Quick refresher with some common L/S questions.

by Tammi
1

Once verified and the last four of the card along with FI name is confirmed , we should check the for an active case .

2

Lost / Stolen Call - If the last transaction is confirmed as fraud , we should until a attempt is found .

3

If cardholder has the card they are reporting lost or stolen the loss type is .

4

If we are speaking to a noncardholder or the card is out of the cardholder's possession the loss type will be .

5

If I can't find the lost or stolen card with provided search criteria , I should check the FI .

6

If card has been stolen , the loss type will be .

 
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