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El Proceso de Venta en Atención al Cliente

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Quiz rápido sobre las etapas de venta

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Spain

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El Proceso de Venta en Atención al Cliente
 

El Proceso de Venta en Atención al ClienteOnline version

Quiz rápido sobre las etapas de venta

by Virginia Solaguren Formación
1

El seguimiento posterior se considera innecesario si ya se vendió.

2

El seguimiento posterior se considera innecesario si ya se vendió.

3

El cierre de ventas debe hacerse antes de entender la necesidad del cliente.

4

Un cierre efectivo incluye confirmar acuerdos y próximos pasos.

5

Se propone la misma solución a todos sin adaptar.

6

Ignorar las objeciones ayuda a cerrar más rápido.

7

En la etapa inicial se identifica la necesidad y el perfil del cliente.

8

En la primera interacción no es necesario registrar datos del cliente.

9

Se presenta una solución alineada con las necesidades del cliente.

10

Durante la llamada de ventas se escuchan activamente y se formulan preguntas abiertas.

11

El manejo de objeciones se realiza con argumentos relevantes y escucha activa.

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