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Froggy Jumps
Froggy Jumps

Quiz: Gestión de la Calidad Total

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Quiz: Gestión de la Calidad Total

Froggy Jumps

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About this activity

Desafío rápido sobre calidad total y sus herramientas clave.

Created by

Ileana Hernández
Ileana Hernández
Mexico

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Quiz: Gestión de la Calidad Total
 

Froggy Jumps

Quiz: Gestión de la Calidad TotalOnline version

Desafío rápido sobre calidad total y sus herramientas clave.

by Ileana Hernández
1

¿Qué enfoque centra toda la empresa para mejorar procesos y satisfacer al cliente?

2

¿Qué herramienta fomenta la participación de empleados en la mejora?

3

¿Qué diagrama identifica causas raíz de un problema?

4

¿Qué filosofía impulsa la mejora continua en todo el negocio?

5

¿Qué norma internacional especifica requisitos para sistemas de gestión de la calidad?

6

¿Qué enfoque orienta procesos para satisfacer y superar expectativas?

7

¿Qué permite medir avances y detectar mejoras necesarias?

8

¿Qué técnica usa gráficos para controlar variabilidad de procesos?

9

¿Qué técnica compara prácticas para identificar mejores métodos?

10

¿Cuál es el objetivo final de la Calidad Total en una organización?

 
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