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Froggy Jumps
Froggy Jumps

Servicio al Cliente; Tipos de clientes

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Servicio al Cliente; Tipos de clientes

Froggy Jumps

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About this activity

Conoce y maneja distintos perfiles de clientes.

Created by

Profesor Oscar Fung Portorreal
Profesor Oscar Fung Portorreal
Dominican Republic

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Servicio al Cliente; Tipos de clientes
 

Froggy Jumps

Servicio al Cliente; Tipos de clientesOnline version

Conoce y maneja distintos perfiles de clientes.

by Profesor Oscar Fung Portorreal
1

¿Qué caracteriza a un cliente que exige soluciones rápidas y personalizadas?

2

¿Qué tipo de cliente valora la relación a largo plazo?

3

¿Cuál es la mejor técnica para un cliente indeciso?

4

¿Qué tipo de cliente está más motivado por ofertas y promociones?

5

¿Qué actitud ayuda al tratar con un cliente insatisfecho?

6

¿Qué define a un cliente pasivo?

7

¿Qué es importante al registrar interacciones con el cliente?

8

¿Qué es crucial cuando un cliente solicita seguimiento?

9

¿Qué tipo de cliente pregunta mucho sobre el producto?

10

¿Qué factor mejora la satisfacción de clientes clave?

 
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