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UT 1 - SERVICIO POSVENTA

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UT 1 - SERVICIO POSVENTA

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About this activity

Señala si son verdaderas o falsas las siguientes afirmaciones

Created by

alicia correa
alicia correa
Spain

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UT 1 - SERVICIO POSVENTA
 

UT 1 - SERVICIO POSVENTAOnline version

Señala si son verdaderas o falsas las siguientes afirmaciones

by alicia correa
1

El servicio postventa se da antes de comprar

2

Atender quejas es parte del servicio postventa.

3

Un buen servicio postventa hace que el cliente repita

4

Cambiar un producto defectuoso es servicio postventa.

5

El servicio postventa no afecta a la imagen de la empresa.

6

La ayuda técnica después de la compra es postventa.

7

El servicio postventa acaba al pagar el producto.

8

Tratar bien al cliente es importante en la postventa.

9

La garantía es parte del servicio postventa

10

Resolver rápido los problemas mejora la confianza

 
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