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Froggy Jumps
Froggy Jumps

Medición de Conocimiento SAC Octubre

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Medición de Conocimiento SAC Octubre

Froggy Jumps

(1)
Played 22
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About this activity

🏪 “Evaluación Operativa: Tipificación y Gestión de Casos de Atención al Cliente”

Created by

Jhaider Lopez Moreno
Jhaider Lopez Moreno
Colombia

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Medición de Conocimiento SAC Octubre
 

Froggy Jumps

Medición de Conocimiento SAC OctubreOnline version

🏪 “Evaluación Operativa: Tipificación y Gestión de Casos de Atención al Cliente”

by Jhaider Lopez Moreno
1

Un cliente dice: “Me resbalé en el local mientras hacia fila para pagar”.

2

Un cliente dice: “Faltaron dos bebidas en mi bolsa”

3

Un cliente dice: “Dejé mi sombrilla en el local”.

4

“Mi carro fue golpeado en el estacionamiento del local” corresponde a:

5

“La promoción decía 2x1 y me cobraron los dos productos” corresponde a:

6

Un cliente dice: “Quiero cambiar mi dirección registrada”.

7

“Pagué por la app pero nunca me llegó el pedido” corresponde a:

8

“Me cobraron dos veces la suscripción Prime” corresponde a:

9

“Intento entrar a mi cuenta y me dice que no existe” corresponde a:

10

“Me llegaron los medicamentos pero ya no los necesito” corresponde a:

11

Un cliente dice: “Quiero que borren mi información personal del sistema”.

12

“Apliqué un cupón y no me lo reconocieron” corresponde a:

13

“Quiero cambiar mi cédula registrada en la cuenta porque está mal” corresponde a:

14

“Necesito la copia física de la factura que me entregaron con el pedido” corresponde a:

15

“Necesito que me entreguen todos los soportes de facturas del mes” corresponde a:

 
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