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Froggy Jumps
Froggy Jumps

CRM y Relaciones con el Cliente

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CRM y Relaciones con el Cliente

Froggy Jumps

Played 13
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About this activity

Aprende sobre gestión de relaciones y CRM.

Created by

Deisy Garcia
Deisy Garcia
Mexico

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CRM y Relaciones con el Cliente
 

Froggy Jumps

CRM y Relaciones con el ClienteOnline version

Aprende sobre gestión de relaciones y CRM.

by Deisy Garcia
1

¿Qué significa ARC en marketing?

2

¿Qué es un CRM?

3

¿Cuál de estos es una herramienta CRM mencionada?

4

¿Qué persigue el diseño de un programa de servicio al cliente?

5

¿Qué perspectiva ofrece una CRM de 360 grados?

6

Ventaja de usar CRM

7

Una de las categorías de preguntas básicas para el seguimiento es:

8

¿Qué indica CRM respecto al servicio al cliente?

9

¿Qué afirma la conclusión sobre compañías centradas en el cliente?

10

Qué herramientas se integran para una visión de 360 grados?

 
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