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Froggy Jumps
Froggy Jumps

Descubre la NTSH 004

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Descubre la NTSH 004

Froggy Jumps

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About this activity

Quiz sobre la atención del área de conserjería.

Created by

Natalia Diaz Ramos
Natalia Diaz Ramos
Colombia

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Descubre la NTSH 004
 

Froggy Jumps

Descubre la NTSH 004Online version

Quiz sobre la atención del área de conserjería.

by Natalia Diaz Ramos
1

¿Cuál es el título completo de la NTSH 004?

2

¿Qué instituciones participaron en la elaboración de la norma?

3

¿Cuál es el propósito principal de la norma?

4

¿Qué representa el conserje dentro del hotel?

5

Según la norma, el huésped es:

6

¿Qué significa 'competencia' según la norma?

7

El 'protocolo' se refiere a:

8

Una función del conserje en coordinación es:

9

Una evidencia del desempeño del conserje puede ser:

10

Durante el check-out el conserje debe:

11

¿Porque es tan inportante el conserje?

12

¿Qué logra la NTSH 004 en el sector hotelero?

 
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