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Froggy Jumps
Froggy Jumps

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Froggy Jumps

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Froggy Jumps

Pop Quiz BBOnline version

This is to test our BB information

by Siyabonga Moloi
1

How long does it normally take for the customer to get connected from sign up?

2

Nox is signing up for fibre for the 1st time, what timeframe will we give her?

3

How many Authentication questions should be answered correctly?

4

A customer wants to pay their bill, do they generally need to be authenticated?

5

What will a Fritzbox not work on?

6

What does an Orbi satelite do?

7

How much does wiring maintenance cost?

8

True of false: Bytes refer to the size and Bytes refer to the speed.

9

Which of these companies would be regarded as a LFC?

10

What frequencies are supported by the Fritzbox?

11

What is the Rural plan price?

12

What type of rental modem would a fibre customer receive?

13

RFS stands for?

14

What is the porting system called?

15

What does ETP stand for?

16

For which connection types might you recommend a master splitter?

17

What is the Broadband Care agent DFA amount?

18

When a medically dependent customer is experience an outage or fault, what should you do?

19

What is the 1st troubleshooting step for Tech?

20

Line Attenuation measures the signal strength?

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