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Froggy Jumps
Froggy Jumps

Gestión de la función informática

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Gestión de la función informática

Froggy Jumps

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About this activity

Desafío de gestión IT en 10 preguntas

Created by

imelda H
imelda H
Mexico

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Gestión de la función informática
 

Froggy Jumps

Gestión de la función informáticaOnline version

Desafío de gestión IT en 10 preguntas

by imelda H
1

¿Qué marco se usa para alinear IT con el negocio y gestionar servicios?

2

¿Qué proceso se ocupa de planes, aprobaciones y despliegues de cambios en IT?

3

¿Qué función clasifica y prioriza incidentes para restaurar servicios?

4

¿Qué área se centra en garantizar la continuidad del negocio ante fallos?

5

¿Qué proceso busca evitar que un problema se repita a través de la raíz de causa?

6

¿Qué término describe la forma de medir y mejorar el rendimiento de IT?

7

¿Qué función gestiona la seguridad de la información y la gestión de riesgos?

8

¿Qué proceso asegura que los servicios de IT cumplan con los acuerdos de nivel de servicio (SLA)?

9

¿Qué práctica facilita la gestión eficiente de activos de TI y su ciclo de vida?

10

¿Qué actividad busca optimizar costos y recursos en la función informática?

 
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