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Protocolo de Información en Mantenimiento de PCs

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Verifica prácticas seguras y registro de incidencias.

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Protocolo de Información en Mantenimiento de PCs
 

Protocolo de Información en Mantenimiento de PCsOnline version

Verifica prácticas seguras y registro de incidencias.

by Nayivis Raquel Acosta Atencia
1

Antes de realizar mantenimiento, se debe realizar una copia de seguridad de los datos.

2

No es necesario etiquetar los cables durante las reparaciones.

3

Se debe desconectar la fuente de energía antes de abrir la carcasa.

4

Se documenta el procedimiento seguido y los componentes reemplazados.

5

Los drivers deben actualizarse al final del día, independientemente del sistema operativo.

6

Solo se realiza la copia de seguridad si el usuario solicita expresamente.

7

La temperatura ambiente no afecta al rendimiento del equipo.

8

Se puede trabajar con la fuente conectada mientras se manipulan componentes para evitar desconexiones.

9

Se registran las incidencias en el sistema de tickets.

10

Se verifica el estado de la fuente de alimentación con un multímetro.

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