MGT162_CHAPTER 4

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ORGANIZING

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HAFINI SUHANA ITHNIN

Malaysia

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MGT162_CHAPTER 4


Froggy Jumps MGT162_CHAPTER 4Online version ORGANIZING by HAFINI SUHANA ITHNIN 1 A hospital assigns healthcare professionals to pediatric, psychiatric, and emergency units to address unique patient needs. This is an example of which structure? a Customer b Geographic c Functional 2 A department head notices that employees feel more confident, make quicker decisions, and are more involved in their work after being assigned more responsibilities. However, one outcome contradicts the typical benefits of delegation. Which is it? a Enhanced employee development b A less empowered workforce c Increased employee involvement 3 A company has only three layers of management, and each manager supervises 20 employees. What type of management hierarchy is most likely in place? a Wide span; tall hierarchy b Narrow span; wide hierarchy c Wide span; flat hierarchy 4 A supervisor at a retail store assigns the task of preparing the weekly sales report to a team member and gives them the authority to complete it independently. What process has just taken place? a Authority b Delegation c Empowering 5 A production company ensures that every employee knows exactly which manager to report to and receive instructions from. This approach helps maintain order and avoids overlapping responsibilities. Which management principle is this? a Chain of command b Span of control c Departmentalization 6 A company outsources its manufacturing, logistics, and customer service operations but keeps product design in-house. What structure best describes this setup? a Matrix b Product c Network 7 A company realizes that one of its employees is receiving orders from two different managers, causing confusion. What management principle is being violated? a Unity of command b Division of labor c Span of control 8 Departmentalization is best defined as a assigning multiple roles to one department. b combining two departments into one. c grouping jobs into separate units or departments. 9 Which span of control generally requires fewer managers? a Narrow b Wide c Hierarchical 10 A newly hired employee is expected to take on sales, customer service, and stock control duties. Which principle of management is being overlooked here? a Division of work b Departmentalization c Chain of command 11 Which structure groups jobs according to similar functions or skills? a Customer b Geographic c Functional 12 In a network structure, which of the following is a key characteristic? a Outsourcing of certain functions b Dual reporting relationships c All activities done internally 13 A software developer is reporting to both the head of programming and the head of a special client project. This structure is __________. a product b matrix c functional 14 The scalar relationship principle ensures __________. a employees follow multiple supervisors b clear authority flows from top to bottom c tasks are grouped by products 15 Which step in the delegation process involves allowing the subordinate to make decisions about the task? a Granting authority b Holding accountable c Making assignments

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MGT162_CHAPTER 4

Froggy Jumps

About this activity

Created by

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MGT162_CHAPTER 4Online version

by HAFINI SUHANA ITHNIN

A hospital assigns healthcare professionals to pediatric, psychiatric, and emergency units to address unique patient needs. This is an example of which structure?

A department head notices that employees feel more confident, make quicker decisions, and are more involved in their work after being assigned more responsibilities. However, one outcome contradicts the typical benefits of delegation. Which is it?

A company has only three layers of management, and each manager supervises 20 employees. What type of management hierarchy is most likely in place?

A supervisor at a retail store assigns the task of preparing the weekly sales report to a team member and gives them the authority to complete it independently. What process has just taken place?

A production company ensures that every employee knows exactly which manager to report to and receive instructions from. This approach helps maintain order and avoids overlapping responsibilities. Which management principle is this?

A company outsources its manufacturing, logistics, and customer service operations but keeps product design in-house. What structure best describes this setup?

A company realizes that one of its employees is receiving orders from two different managers, causing confusion. What management principle is being violated?

Departmentalization is best defined as

Which span of control generally requires fewer managers?

A newly hired employee is expected to take on sales, customer service, and stock control duties. Which principle of management is being overlooked here?

Which structure groups jobs according to similar functions or skills?

In a network structure, which of the following is a key characteristic?

A software developer is reporting to both the head of programming and the head of a special client project. This structure is __________.

The scalar relationship principle ensures __________.

Which step in the delegation process involves allowing the subordinate to make decisions about the task?