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past simple/present perfect , insurance industry

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past simple/present perfect , insurance industry

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About this activity

ESL, B1+, past simple/present perfect (continuous)

Created by

Julia Kostochkina
Julia Kostochkina
Colombia

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past simple/present perfect , insurance industry
 

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past simple/present perfect , insurance industryOnline version

ESL, B1+, past simple/present perfect (continuous)

by Julia Kostochkina
1

Have you ever about working in the insurance industry ? It might not sound very exciting , but for me , it been a rewarding career . I ? ve always interested in helping people protect what ? s important to them . In fact , I ? ve in insurance more than ten years now .

I my career as a junior claims assistant right after university . At first , the job quite demanding , but I learned a lot about how the industry works . After three years , I moved to another company , where I strong communication and negotiation skills .

Five years ago , I my current company as a team leader , and two years later , I became the manager of a small division . then , I ? ve been in of a group of eight people , and we ? ve been hard to improve customer satisfaction and make our internal processes more efficient .

Recently , I ? ve been focusing digital transformation . We ? ve several new apps and online tools to help clients access their policies more easily . The results have already been impressive , and I ? m proud of how far our team has . I truly believe that continuous learning and teamwork are the keys to in this industry .

 
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