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Atención al Cliente y el Buen Servicio

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Preguntas de atencion al cliente

Created by

Sophie
Sophie
Colombia

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Atención al Cliente y el Buen Servicio
 

Atención al Cliente y el Buen ServicioOnline version

Preguntas de atencion al cliente

by Sophie
1

Brindar una atención amable garantiza siempre la satisfacción del cliente?

2

La atencion al cliente es un vinculo entre cliente y empresa?

3

Pelear con el cliente genera confianza con la empresa?

4

Es deber de el asesor detectar emociones de el cliente y responder de la misma forma?

5

Un asesor ético debe seguir siempre las políticas de la empresa, incluso si perjudican al cliente?

6

La atención al cliente impacta directamente en la reputación y las ventas?

7

Un objetivo es escuchar, valorar y atender de manera eficiente y amable?

8

Un mal servicio genera quejas y mala reputacion?

9

Un asesor con mentalidad busca crear experiencias positivas en los clientes?

10

Un asesor no influye en la percepcion y reputacion de un negocio?

 
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