ICT Troubleshooting Essentials

Froggy Jumps

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About this activity

Quick fixes for common PC problems.

Created by

Salma Al Saudi Ibrahim

Egypt

Download the paper version to play

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Froggy Jumps ICT Troubleshooting EssentialsOnline version Quick fixes for common PC problems. by Salma Al Saudi Ibrahim 1 Which step helps when an app won’t open? a Check for updates and restart the app b Disable all antivirus temporarily c Uninstall the operating system 2 If the mouse cursor isn’t moving, what should you try first? a Reconnect the mouse or try another USB port b Uninstall all drivers automatically c Replace the monitor 3 Keyboard not typing? what’s a quick test? a Open a text editor and try a different keyboard b Change the wallpaper c Format the hard drive 4 A file can’t be found. which step helps? a Restart the router b Use the search and check the Recycle/Trash c Disable the screen saver 5 Screen freezing often; what is a practical action? a Increase screen brightness b Run a game at max settings c Close unresponsive apps and check CPU usage 6 App won’t open after update. which is sensible? a Reboot and clear app cache b Disconnect from power permanently c Uninstall the operating system 7 Cursor moving slowly: best first step? a Disable the keyboard b Check touchpad settings or update drivers c Replace the monitor 8 Keyboard keys a lot lag: what could help? a Update keyboard drivers and scan for malware b Install more RAM instantly c Overclock the GPU 9 File not found after saving: what to do? a Change the desktop background b Check the save location and permissions c Format the drive 10 System freezes frequently; recommended check? a Turn off the monitor every hour b Run a malware scan and review startup programs c Install more fonts

Froggy Jumps

ICT Troubleshooting EssentialsOnline version

Quick fixes for common PC problems.

by Salma Al Saudi Ibrahim

Which step helps when an app won’t open?

Check for updates and restart the app

Disable all antivirus temporarily

Uninstall the operating system

If the mouse cursor isn’t moving, what should you try first?

Reconnect the mouse or try another USB port

Uninstall all drivers automatically

Replace the monitor

Keyboard not typing? what’s a quick test?

Open a text editor and try a different keyboard

Change the wallpaper

Format the hard drive

A file can’t be found. which step helps?

Restart the router

Use the search and check the Recycle/Trash

Disable the screen saver

Screen freezing often; what is a practical action?

Increase screen brightness

Run a game at max settings

Close unresponsive apps and check CPU usage

App won’t open after update. which is sensible?

Reboot and clear app cache

Disconnect from power permanently

Uninstall the operating system

Cursor moving slowly: best first step?

Disable the keyboard

Check touchpad settings or update drivers

Replace the monitor

Keyboard keys a lot lag: what could help?

Update keyboard drivers and scan for malware

Install more RAM instantly

Overclock the GPU

File not found after saving: what to do?

Change the desktop background

Check the save location and permissions

Format the drive

System freezes frequently; recommended check?

Turn off the monitor every hour

Run a malware scan and review startup programs

Install more fonts

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

ICT Troubleshooting Essentials

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Froggy Jumps

ICT Troubleshooting EssentialsOnline version

by Salma Al Saudi Ibrahim

Which step helps when an app won’t open?

If the mouse cursor isn’t moving, what should you try first?

Keyboard not typing? what’s a quick test?

A file can’t be found. which step helps?

Screen freezing often; what is a practical action?

App won’t open after update. which is sensible?

Cursor moving slowly: best first step?

Keyboard keys a lot lag: what could help?

File not found after saving: what to do?

System freezes frequently; recommended check?

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