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A2Y2 U24 L28

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A2Y2 U24 L28

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About this activity

Fill in the gaps with expressions from "Everyday English"

Created by

Katarzyna Owsińska
Katarzyna Owsińska
Poland

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A2Y2 U24 L28
 

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A2Y2 U24 L28Online version

Fill in the gaps with expressions from "Everyday English"

by Katarzyna Owsińska
1

Last week I bought a new phone online .
On the second day , in the middle of a call .
I tried to charge it , but nothing worked .
I called customer service .
The agent said , " Sorry , the battery . "
He told me to the store .
So I wrote an email to the store manager .
I asked for a refund or a new phone .
They answered slowly and asked many questions .
In the end , they gave me a replacement .
It worked , but the whole process .
Next time , I will read the reviews first .
Good service matters .

 
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