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Froggy Jumps
Froggy Jumps

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Froggy Jumps

Played 7 %Accuracy 94 Average time 01:38
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About this activity

Mejora tus habilidades en llamadas

Created by

Anabel
Anabel
Spain

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Froggy Jumps

Comunicación Telefónica EfectivaOnline version

Mejora tus habilidades en llamadas

by Anabel
1

cual es una frase típica del banco de niebla?

2

en que consiste principalmente el banco de niebla?

3

¿Qué gesto inicial mejora la recepción en una llamada profesional?

4

¿Qué tono aporta claridad y seguridad durante la conversación?

5

¿Qué técnica reduce malentendidos al pedir información?

6

¿Qué tipo de preguntas favorece la información detallada?

7

¿Cómo se debe cerrar una llamada profesionalmente?

8

¿Qué técnica evita interrupciones y mejora escucha?

9

¿Qué ayuda a confirmar que el mensaje fue entendido?

 
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