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Arkos Documentation Quiz

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Test your knowledge of Arkos documentation standards.

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Arkos Documentation Quiz
 

Arkos Documentation QuizOnline version

Test your knowledge of Arkos documentation standards.

by Francisco
1

It is acceptable to use the abbreviation 'appt' in final documentation when notes are brief.

2

The company’s name must be spelled as Arkos Health, not 'Arko’s Health' or 'Arkos health'.

3

HIPAA identifiers can be shared publicly in notes to speed up the process.

4

Calls should be scheduled to weekends as the primary or only outreach window.

5

The member's preferred primary care provider should be updated in the 'Quick Member View' section under 'Info' in A360.

6

Spelling mistakes are allowed in SMS templates if they save time.

7

SMS templates should spell out words and avoid abbreviations (for example, use 'appointment' instead of 'appt').

8

There is a fixed limit of two sentences per call note regardless of content or detail.

9

If Arkos360 says a member is ineligible, you should escalate by sending an RFS and emailing Provider Relations using the templates.

10

A standard disposition example is 'Completed Assessment Only' in documentation.

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