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About this activity

Complete this dialogue between a cliente asking for help and the company introducing who will take care of each problem.

Created by

Pedro Henrique de Melo Silva
Pedro Henrique de Melo Silva
Brazil

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Complete the DialogueOnline version

Complete this dialogue between a cliente asking for help and the company introducing who will take care of each problem.

by Pedro Henrique de Melo Silva
1

Client : Thanks for the update . I have two main concerns . First , the performance is on the test server . It takes to load .

You : I understand . For that issue , we should with our technical environment expert . This is Maria Garcia , our , who manages and monitors the and performance . Maria , can you investigate the server configuration ?

Client : Perfect , thank you . My second question is about data . How do we know our customer data is safe on this new platform ?

You : An excellent and vital question . We have a for that . Meet Sam Jones , our , who safeguards our systems and designs all our . Sam , could you briefly explain our encryption strategy ?

Client : That's reassuring . One final thing . We found a small on the login page . When you type a wrong password , the is unclear .

You : Thank you for catching that . That's a issue . Let me introduce David Chen , our , who writes the core code and fixes software . David , can your team fix that message text for the next update ?

 
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