Therapeutic Communication Mastery

Froggy Jumps

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Boost skills in nurse-client communication.

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Chelsea ince

United States

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Therapeutic Communication Mastery


Froggy Jumps Therapeutic Communication MasteryOnline version Boost skills in nurse-client communication. by Chelsea ince 1 In the orientation phase of the therapeutic relationship, which action is most appropriate? a Define goals and establish trust. b Encourage exploration of feelings about termination. c Evaluate responses to interventions. 2 A client says, 'I just want it all to end.' What is the priority nurse response? a Are you thinking about hurting yourself? b Let’s talk about what’s been going on. c You must be feeling overwhelmed. 3 If a client folds their arms and says they’re fine, what type of message is this? a Congruent b Incongruent c Assertive 4 A client with command hallucinations requires which approach to ensure safety? a Use directive communication to ensure safety. b Use silence to encourage reflection. c Use open-ended questions to explore feelings. 5 A nurse notices a client may be projecting anger onto staff. This is an example of what defense mechanism? a Projection b Denial c Reaction formation 6 A client expresses suicidal ideation but denies a plan. What is the next priority action? a Notify the provider immediately. b Ask about access to means. c Document and continue the session. 7 You say, 'You mentioned feeling overwhelmed. Can you tell me more?' This illustrates which skill? a Exploring b Restating c Focusing 8 During a session, a client begins to cry. What is the best therapeutic response? a Don’t cry, everything will be okay. b Change the subject to distract the client. c Sit quietly and maintain eye contact. 9 Feeling unusually protective and bending rules may indicate which issue? a Transference b Empathy c Countertransference 10 A client with anxiety is speaking rapidly; what should you do first? a Ask the client to slow down. b Encourage deep breathing. c Administer PRN medication.

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Therapeutic Communication Mastery

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Therapeutic Communication MasteryOnline version

by Chelsea ince

In the orientation phase of the therapeutic relationship, which action is most appropriate?

A client says, 'I just want it all to end.' What is the priority nurse response?

If a client folds their arms and says they’re fine, what type of message is this?

A client with command hallucinations requires which approach to ensure safety?

A nurse notices a client may be projecting anger onto staff. This is an example of what defense mechanism?

A client expresses suicidal ideation but denies a plan. What is the next priority action?

You say, 'You mentioned feeling overwhelmed. Can you tell me more?' This illustrates which skill?

During a session, a client begins to cry. What is the best therapeutic response?

Feeling unusually protective and bending rules may indicate which issue?

A client with anxiety is speaking rapidly; what should you do first?