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Froggy Jumps
Froggy Jumps

Kuis Layanan Pelanggan

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You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Kuis Layanan Pelanggan

Froggy Jumps

Played 3
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About this activity

Uji pengetahuan servis pelanggan.

Created by

Dwi Rahmadani
Dwi Rahmadani
Indonesia

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Kuis Layanan Pelanggan
 

Froggy Jumps

Kuis Layanan PelangganOnline version

Uji pengetahuan servis pelanggan.

by Dwi Rahmadani
1

Apa arti CS dalam konteks layanan pelanggan?

2

KPI utama untuk CS yang menilai kepuasan pelanggan adalah?

3

Metode komunikasi yang paling umum dalam CS modern meliputi?

4

FCR singkatan dari?

5

Elemen kunci empati saat berinteraksi dengan pelanggan adalah?

6

Apa tujuan SLA dalam layanan pelanggan?

7

CRM digunakan untuk apa dalam CS?

8

Tindakan terbaik saat pelanggan marah adalah?

9

Feedback loop penting untuk?

10

Indikator kualitas layanan yang sering dipakai adalah?

 
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