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Quiz: Cuadro de Mando Integral

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Quiz: Cuadro de Mando Integral

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Descubre la visión y métricas del CMI

Created by

Heydi Taliana Pico Ospina
Heydi Taliana Pico Ospina
Colombia

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Quiz: Cuadro de Mando Integral
 

Quiz: Cuadro de Mando IntegralOnline version

Descubre la visión y métricas del CMI

by Heydi Taliana Pico Ospina
1

El CMI no facilita la comunicación de la estrategia a los empleados.

2

El CMI solo se utiliza para medir resultados financieros a corto plazo.

3

El CMI traduce la visión y estrategia en objetivos operativos: financiera, clientes, procesos internos, aprendizaje y crecimiento.

4

En la perspectiva financiera se evalúan indicadores como la rentabilidad y el valor para el accionista.

5

En la perspectiva de clientes del CMI, la satisfacción no es un indicador relevante.

6

El aprendizaje y crecimiento se relaciona con habilidades, cultura organizacional y sistemas de información.

7

El Cuadro de Mando Integral (CMI) fue desarrollado por Robert Kaplan y David Norton.

8

La implementación del CMI no requiere alineación con la estrategia de la empresa.

9

El CMI utiliza cuatro perspectivas para medir el desempeño.

10

El Cuadro de Mando Integral fue creado en los años 1950.

 
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