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Froggy Jumps
Froggy Jumps

Phone Etiquette Quiz

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Phone Etiquette Quiz

Froggy Jumps

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Played 230
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About this activity

Test telephony etiquette.

Created by

kamal syuk
kamal syuk
Indonesia

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Phone Etiquette Quiz
 

Froggy Jumps

Phone Etiquette QuizOnline version

Test telephony etiquette.

by kamal syuk
1

1. When answering a business phone call, you should say:

2

2. If the person the caller wants to speak to is not available, you should say:

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3. When you want to transfer a call, you should say:

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4. A polite way to ask someone to repeat information is:

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5. When ending a telephone conversation, you should say:

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"May I speak to Mr. Johnson?" The receptionist should respond:

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7. When taking a message, you should ask:

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"I'm calling to inquire about..." means:

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9. If you can't hear the caller clearly, you should say:

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"Hold on, please" means:

 
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