New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Froggy Jumps
Froggy Jumps

Desafío de Servicio al Cliente

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Desafío de Servicio al Cliente

Froggy Jumps

Played 6 %Accuracy 100 Average time 01:21
Create copy

About this activity

Mejora la atención y resolución

Created by

Santiago Muñoz
Santiago Muñoz
Colombia

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Desafío de Servicio al Cliente
 

Froggy Jumps

Desafío de Servicio al ClienteOnline version

Mejora la atención y resolución

by Santiago Muñoz
1

¿Qué implica la escucha activa en servicio al cliente?

2

¿Qué debe incluir una resolución rápida de una queja?

3

Qué canales suelen usarse en atención al cliente?

4

Qué significa ANS en servicio al cliente?

5

Ante una queja, ¿qué acción inicial es adecuada?

6

¿Para qué sirve un CRM?

7

La empatía en atención al cliente significa:

8

Cómo se deben manejar objeciones de un cliente?

9

Qué indicadores mide un servicio al cliente?

10

Cuando no se puede resolver una incidencia, ¿qué hacer?

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.