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Froggy Jumps
Froggy Jumps

Liderazgo en Cobranza

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Liderazgo en Cobranza

Froggy Jumps

Played 17 %Accuracy 100 Average time 01:18
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About this activity

Desafía a tu equipo de asesoría

Created by

Coordinacion Capacitacion
Coordinacion Capacitacion
Mexico

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Liderazgo en Cobranza
 

Froggy Jumps

Liderazgo en CobranzaOnline version

Desafía a tu equipo de asesoría

by Coordinacion Capacitacion
1

¿Cuál es la función principal de un supervisor de cobranza?

2

¿Qué KPI es clave en cobranza?

3

¿Qué técnica de motivación es adecuada?

4

¿Qué hacer ante un incumplimiento repetido?

5

¿Cómo debe manejarse el guion de cobranza?

6

¿Qué es crucial en la calidad de llamadas?

7

¿Qué herramienta ayuda a supervisar rendimiento?

8

¿Cómo manejar objeciones de clientes?

9

¿Qué es una buena práctica de coaching?

10

¿Qué aspecto de cumplimiento es clave?

 
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