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Froggy Jumps
Froggy Jumps

CLIENTE FANTASMA Q4

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CLIENTE FANTASMA Q4

Froggy Jumps

(38)
Played 356 %Accuracy 88 Average time 02:03
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About this activity

CLIENTE FANTASMA Q4

Created by

Gabriela Pazmiño
Gabriela Pazmiño
Ecuador

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CLIENTE FANTASMA Q4
 

Froggy Jumps

CLIENTE FANTASMA Q4Online version

CLIENTE FANTASMA Q4

by Gabriela Pazmiño
1

Para trx en ventanillas como depósitos y retiros a que canales alternativos migramos?

2

Para trx en ventanillas RETIROS de cliente sin cedula: a que canales alternativos migramos?

3

¿Cuál es el factor de éxito en las transacciones migrables?

4

¿Qué se debe hacer con todo producto que adquiera el cliente (cuentas de ahorro, flexibles, inversiones, etc.)?

5

¿Cuál de las siguientes transacciones no se puede realizar bajo el canal de Banca Móvil?

6

¿Qué transacción se puede realizar en el canal de ATM’s y Corresponsales Mi Vecino?

7

¿Cuál es el canal digital utilizado para realizar la actualización de datos de contacto transaccional (celular y correo electrónico)?

8

Cual es el peso de la verificación para la certificación del Q4?

9

Cual es el peso de los Indicadores de Servicios y Experiencia para la certificación del Q4?

10

Cual es el peso del cliente fantasma para la certificación del Q4?

 
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