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POST-TEST PENERAPAN KOMUNIKASI TELEPON DALAM BAHASA INDONESIA

Froggy Jumps

Played 10

About this activity

Kerjakan soal berikut ini dengan memilih atau klik opsi jawaban yang benar

Created by

Indonesia

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POST-TEST PENERAPAN KOMUNIKASI TELEPON DALAM BAHASA INDONESIA
 

Froggy Jumps

POST-TEST PENERAPAN KOMUNIKASI TELEPON DALAM BAHASA INDONESIAOnline version

Kerjakan soal berikut ini dengan memilih atau klik opsi jawaban yang benar

by Fina L
1

Mengapa penting mencatat pesan dalam Lembar Pesan Telepon (LPT)?

2

Berikut ini yang bukan langkah dalam menerima telepon adalah…

3

Mengapa nada suara penting dalam komunikasi telepon?

4

Dalam komunikasi telepon, arti “artikulasi jelas” adalah…

5

Mengapa perlu melakukan konfirmasi setelah mencatat pesan?

6

Prinsip komunikasi efektif dalam bertelepon adalah…

7

Prinsip “hindari membiarkan telepon berdering lebih dari tiga kali” menunjukkan nilai…

8

Sebelum mengakhiri telepon, penerima wajib…

9

Pernyataan yang benar tentang tata krama menjawab telepon adalah…

10

Jika penelepon mengancam, tindakan pertama yang harus dilakukan adalah…

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