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Froggy Jumps
Froggy Jumps

Ser y Parecer

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Ser y Parecer

Froggy Jumps

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About this activity

Desafío rápido sobre ser y parecer.

Created by

Adriana Acosta
Adriana Acosta
Colombia

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Ser y Parecer
 

Froggy Jumps

Ser y ParecerOnline version

Desafío rápido sobre ser y parecer.

by Adriana Acosta
1

Qué son los Protocolos de Servicio en la atención?

2

Que palabra fundamental debe incluirse en el Saludo Institucional

3

Etapas en el Ciclo de Atención al Ciudadano

4

Canales de Atención con el Ciudadano

5

Cómo se manifiesta la Escucha activa ante el ciudadano ?

6

Cuáles son esos aspectos necesarios en la interacción con el Ciudadano

7

Cómo se manifiesta la Comunicación No Verbal

8

La imágen Institucional se evidencia con:

9

En el canal Videoatención , cuales son los requisitos mínimos a considerar por parte del funcionario DIAN

10

Cuáles son las categorías del Enfoque Diferencial

 
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