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Quiz CRM y ERP

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Quiz CRM y ERP

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About this activity

Descubre diferencias y similitudes entre CRM y ERP

Created by

sofia vergel
sofia vergel
Colombia

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Quiz CRM y ERP
 

Quiz CRM y ERPOnline version

Descubre diferencias y similitudes entre CRM y ERP

by sofia vergel
1

Un ERP no puede gestionar inventario ni compras.

2

CRM se centra en gestionar relaciones con clientes, ventas y atención al cliente.

3

CRM y ERP no pueden integrarse entre sí en una misma empresa.

4

Un CRM gestiona principalmente la contabilidad y la nómina.

5

ERP integra áreas como finanzas, compras, inventario y recursos humanos.

6

CRM ayuda a automatizar ventas, marketing y servicio al cliente.

7

CRM sustituye a ERP en la planificación de la cadena de suministro.

8

ERP no permite obtener informes financieros o contables.

9

ERP utiliza una base de datos única para compartir información entre departamentos.

10

CRM permite hacer seguimiento de leads y el pipeline de ventas.

 
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