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Recepción al Cliente en Estética

Froggy Jumps

(1)
Played 2

About this activity

Conoce el proceso de bienvenida y ficha técnica.

Created by

Spain

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Recepción al Cliente en Estética
 

Froggy Jumps

Recepción al Cliente en EstéticaOnline version

Conoce el proceso de bienvenida y ficha técnica.

by Laura- Mesa Trujillo
1

¿Qué transmite la zona de recepción para crear ambiente?

2

¿Qué debe mostrar el personal al recibir al cliente?

3

Antes de la llegada, ¿A qué ayuda la anticipación?

4

En la ficha técnica, ¿qué se revisa con el cliente?

5

¿Qué se entrega al cliente si es la primera cita?

6

Al finalizar la gestión de documentos, ¿qué debe hacer la profesional?

7

¿Qué se comunica al guiar al cliente al cubículo?

8

Al presentar al profesional, ¿qué información es clave?

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