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Planeación y Diseño de Procesos Operacionales

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About this activity

Reta tu conocimiento sobre gestión operativa.

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Dominican Republic

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Planeación y Diseño de Procesos Operacionales
 

Planeación y Diseño de Procesos OperacionalesOnline version

Reta tu conocimiento sobre gestión operativa.

by Amelfis Corsino
1

Los indicadores de desempeño (KPIs) permiten medir la eficiencia de los procesos operativos.

2

La estandarización de procesos incrementa la variabilidad.

3

La planificación operativa no debe considerar la capacidad de los recursos.

4

Los KPIs deben ser siempre de costo y no se deben usar de calidad o tiempo.

5

La mejora continua significa hacer cambios al azar sin evaluar impacto.

6

La estandarización de procesos facilita la reproducibilidad y reduce variabilidad.

7

La mejora continua es parte integral de la gestión operacional y se aplica al rediseño de procesos.

8

La planificación operacional busca alinear los recursos con la demanda para cumplir objetivos.

9

El diseño de procesos no requiere documentación escrita.

10

El diseño de procesos implica definir las etapas, entradas, salidas y responsables.

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