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Froggy Jumps
Froggy Jumps

Quiz de Recepción Hotelera

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Quiz de Recepción Hotelera

Froggy Jumps

Played 3
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About this activity

Conoce lo esencial de la recepción.

Created by

Radhaisis Coplin
Radhaisis Coplin
Dominican Republic

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Quiz de Recepción Hotelera
 

Froggy Jumps

Quiz de Recepción HoteleraOnline version

Conoce lo esencial de la recepción.

by Radhaisis Coplin
1

¿Qué documento se solicita al cliente para hacer check-in?

2

¿Qué implica el check-in en una recepción hotelera?

3

¿Qué es un PMS en recepción?

4

¿Qué método de pago es común al hacer check-out?

5

¿Qué es upselling en recepción?

6

¿Qué documento se emite al finalizar la estancia?

7

¿Cómo se identifica al huésped durante el check-in?

8

¿Qué política es clave en recepción sobre horarios?

9

Si hay una queja, ¿qué debe hacer la recepción?

10

¿Qué información se registra en la ficha de huésped?

 
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