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Froggy Jumps
Froggy Jumps

Quiz de Gestión Hotelera

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Quiz de Gestión Hotelera

Froggy Jumps

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About this activity

Desafía tus conocimientos hoteleros.

Created by

Yadeline Saldaña
Yadeline Saldaña
Panama

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Quiz de Gestión Hotelera
 

Froggy Jumps

Quiz de Gestión HoteleraOnline version

Desafía tus conocimientos hoteleros.

by Yadeline Saldaña
1

Which department is responsible for reservations and welcoming guests?

2

What does the ADR indicate in a hotel?

3

What is yield management?

4

What KPI measures profitability per available room?

5

Which PMS function manages reservations and guests?

6

Which department is responsible for cleaning and restocking rooms?

7

What primarily measures guest satisfaction at the end of their stay?

8

What is a standardization of processes for customer service?

9

What factor influences the cleanliness and maintenance score?

10

What is the main objective of reservation management?

11

What English term is used for hotel reception?

12

What is the name of the department that manages reservations?

13

What is the name of the department that manages reservations?

14

What does 'No-show' mean in the hotel industry?

15

What is an OTA?

16

What does 'housekeeping'?

17

What does ADR mean in hotel management?

18

What does 'yield management' entail?

19

What does 'full board' mean?

20

What does 'RevPAR' indicate?

 
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