Route changes and directions

Fill in the Blanks

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Fill in the Blanks: Dispatcher responsibilities.

Juliana Shyshko

Lithuania

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Fill in the Blanks Route changes and directionsOnline version Fill in the Blanks: Dispatcher responsibilities. by Juliana Shyshko 1 A passenger called the to a complaint . The passenger explained that the bus left than it should ? it left three minutes the scheduled time . Several people were still at the bus when the bus drove away . The dispatcher said they understood the problem and that they would the video and talk to the . The passenger thanked the dispatcher and said they hoped the problem would be soon . The dispatcher replied that they always try to complaints quickly . 2 A passenger contacted the dispatcher to about a bus driver ? s . The passenger explained that the driver ? s driving was very aggressive . He said that the driver braked very hard and drove too . The dispatcher thanked him for the information and said they would the incident and speak with the . The passenger hoped that it would not happen . The dispatcher assured him that they would do their to solve the . 3 The dispatcher calls a bus driver during an event in the city . She explains that the route is because of route changes . She tells the driver : " Please follow the same until the city centre , then go straight and turn left at the main street . If you miss it , you can turn around at the . " The dispatcher also reminds the driver to the instructions carefully , because last week he up the routes and took the route . If that happens , he must go .