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sandi tumay

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Crossword Puzzle

sandi tumayOnline version

consiste en los conocimientos de las seis claves para logar el éxito mediante el servicio al cliente

by Sandy Ibica
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importante para determinar que tan efectivo en cualquier situación dada

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es una señal de confianza y fomentará la confianza de sus clientes en usted

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cada cliente inmediatamente

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cumpliendo las necesidades del cliente

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desarrollar habilidades para ayudar a servir a los clientes efectivamente

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prestar mucha atención a lo que dice el cliente

7

debe contestar las preguntas, dar buenas indicaciones, saber donde encontrar las cosas y que no es posible ofrecer y porque

8

significa hacerse cargo de la responsabilidad de hacer las cosas y hacerlas bien

9

reduce el riesgo de tomar una decisión equivocada

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