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Froggy Jumps
Froggy Jumps

Soporte Técnico

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Soporte Técnico

Froggy Jumps

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Played 38
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About this activity

Repaso sobre los temas visto sobre Soporte técnico

Created by

Carolina Echavarria
Carolina Echavarria
Colombia

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Soporte Técnico
 

Froggy Jumps

Soporte TécnicoOnline version

Repaso sobre los temas visto sobre Soporte técnico

by Carolina Echavarria
1

¿Qué significa el código de error 711?

2

El ABC del CSR consta de las siguientes validaciones?

3

Selecciona el primer comando que se debe enviar en un comando 711:

4

¿Cuál es el segundo comando que se debe enviar en el código 722?

5

¿Qué significa el código de error 771?

6

Cuando el cliente presenta Condiciones climáticas (lluvia) en su domicilio con código 771, se debe:

7

Selecciona la defición del código 761:

8

Selecciona la definición del código 762:

9

Si presentas los códigos 761-762, el primer paso es:

10

Para enviar un comando desde ICX debemos ir a la opción de.

11

Para enviar un comando debes seleccionar:

12

Para enviar un comando, una vez selecciona la Tarjeta de acceso, debes dar clic en los tres puntos y seleccionar:

13

Para visualizar la llega y recepción del comando enviado, debemos seleccionar la tarjeta de acceso y en los tres puntos seleccionar:

14

En caso que el comando presente error, debes ejecutar el procedimiento de:

15

En caso que el envió de comandos en un código de error no funcione, el proceso puede terminar en:

 
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