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Froggy Jumps
Froggy Jumps

Quiz Fidélisation, CRM et Expérience Client

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Quiz Fidélisation, CRM et Expérience Client

Froggy Jumps

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About this activity

Testez vos compétences CRM et expérience client

Created by

Amir Tahri
Amir Tahri
Tunisia

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Quiz Fidélisation, CRM et Expérience Client
 

Froggy Jumps

Quiz Fidélisation, CRM et Expérience ClientOnline version

Testez vos compétences CRM et expérience client

by Amir Tahri
1

Qu'est-ce que le CRM ?

2

Quel est un avantage principal d’un CRM ?

3

Objectif principal d'une fidélisation ?

4

L'expérience client omnicanale doit être ?

5

Quel CRM est utilisé par certaines entreprises pour gérer leurs clients ?

6

Quel avantage distingue First Delivery ?

7

Quels services améliorent l’expérience client ?

8

Que fait le chatbot connecté au CRM ?

9

Pratique améliorant l'expérience client ?

 
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