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Indicadores de Gestión: Verdadero o Falso

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Indicadores de Gestión: Verdadero o Falso

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About this activity

Desafía tus conocimientos sobre indicadores de gestión

Created by

Laura Sofía Pinzon Paez
Laura Sofía Pinzon Paez
Colombia

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Indicadores de Gestión: Verdadero o Falso
 

Indicadores de Gestión: Verdadero o FalsoOnline version

Desafía tus conocimientos sobre indicadores de gestión

by Laura Sofía Pinzon Paez
1

El Balanced Scorecard es un marco que agrupa indicadores en perspectivas como financiera, clientes, procesos internos y aprendizaje.

2

La alineación de indicadores con la estrategia facilita la toma de decisiones y la mejora continua.

3

Un KPI (Indicador Clave de Desempeño) es un tipo de indicador de gestión centrado en objetivos estratégicos.

4

Los indicadores de gestión solo se aplican a operaciones internas; no se utilizan para clientes.

5

El análisis de indicadores no requiere datos históricos.

6

Un KPI siempre debe expresarse en porcentaje.

7

Los indicadores deben ser SMART: específicos, medibles, alcanzables, relevantes y temporales.

8

Los indicadores no necesitan revisión periódica.

9

Todos los indicadores de gestión deben mostrarse en un único tablero.

10

Los indicadores de gestión permiten evaluar el desempeño de procesos y áreas de una organización.

 
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