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Crossword Puzzle
Crossword Puzzle

Campañas Telefónicas: Inbound vs Outbound

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Campañas Telefónicas: Inbound vs Outbound
 

Crossword Puzzle

Campañas Telefónicas: Inbound vs OutboundOnline version

Crucigrama educativo sobre campañas telefónicas.

by Shariza
1

Tipo de campaña en que el cliente inicia la llamada a la empresa.

2

Tipo de campaña en la que la empresa llama al cliente.

3

Servicio de apoyo, información y resolución para usuarios.

4

Asistencia para resolver problemas de productos o servicios.

5

Manifestaciones de insatisfacción expresadas por el usuario.

6

Solicitudes del cliente cuando considera un servicio insatisfactorio.

7

Herramienta para medir la satisfacción del usuario.

8

Resultado de una buena atención que genera confianza y lealtad.

3
8
4
2
1
5
6
7
 
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